Last updated on February 25, 2026.
These Terms of Service ("Terms") govern your access to and use of the website, platform, and services provided by Laydown Labs LLC ("Laydown Labs," "we," "us," or "our"), including laydownlab.com, the dealer admin platform, and all related tools and features (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. By creating an account, you represent that you meet these requirements.
To use certain features, you must create an account. You agree to provide accurate, current information and to keep your credentials secure. You are responsible for all activity under your account. Notify us immediately at support@laydownlab.com if you suspect unauthorized access.
Laydown Labs provides a dealer-built software platform for automotive dealerships, including but not limited to:
We may modify, suspend, or discontinue any part of the Services at any time. We will provide reasonable notice for material changes that affect paid features.
Free Tier. Certain features of the Services are available at no cost. We reserve the right to change which features are included in the free tier at any time.
Paid Subscriptions. Paid plans are billed in advance on a recurring basis (monthly or annually, as selected). All fees are stated in U.S. dollars and are non-refundable except as required by law or as expressly stated in these Terms.
Billing. Payments are processed by Stripe. By subscribing, you authorize us to charge your payment method on file for all applicable fees. If payment fails, we may suspend access to paid features until the balance is resolved.
Price Changes. We may change pricing with at least 30 days' written notice. Continued use after a price change constitutes acceptance of the new pricing.
Cancellation. You may cancel your subscription at any time through the dealer admin platform. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date.
"Your Content" means any data, text, files, or materials you upload, submit, or transmit through the Services, including dealership information, customer records, community posts, and documents.
Ownership. You retain all rights to Your Content. We do not claim ownership of any data you provide.
License to Us. You grant us a limited, non-exclusive, worldwide license to host, store, process, and display Your Content solely to provide and improve the Services. This license ends when you delete Your Content or close your account.
Community Content. Content you post in public community areas (discussion boards, feature requests, comments) may be visible to other platform members. You are solely responsible for what you post.
If you use the Services to store, manage, or process personal information of your customers or other third parties ("Customer Data"), the following terms apply:
You agree not to:
We may suspend or terminate your account for violations of this section, with or without notice depending on severity.
The Services, including all software, designs, text, graphics, logos, and other materials (excluding Your Content), are owned by Laydown Labs and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without prior written consent.
The Services integrate with third-party providers including Stripe (payments), Convex (infrastructure), Anthropic and OpenAI (AI features), and others. Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or secure. SEO audits, AI-generated recommendations, and analytics are informational only and do not constitute professional advice. You are solely responsible for decisions made based on information provided by the Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAYDOWN LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, REVENUE, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Laydown Labs and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) Your Content or Customer Data; (c) your violation of these Terms; or (d) your violation of any third-party rights.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and Laydown Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") will be resolved by binding individual arbitration rather than in court, except that either party may bring claims in small claims court if eligible.
Arbitration Rules. Arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Maricopa County, Arizona, or at another mutually agreed location. The arbitrator's decision will be final and enforceable in any court of competent jurisdiction.
Class Action Waiver. YOU AND LAYDOWN LABS EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. All Disputes must be brought in an individual capacity only.
Opt-Out. You may opt out of this arbitration provision by sending written notice to legal@laydownlab.com within 30 days of first accepting these Terms. The opt-out notice must include your name, account email, and a clear statement that you decline arbitration.
By You. You may close your account at any time through the dealer admin platform or by contacting us at support@laydownlab.com.
By Us. We may suspend or terminate your access to the Services at any time for violation of these Terms, non-payment, or any other reason with reasonable notice, except where immediate action is necessary to protect the Services or other users.
Effect of Termination. Upon termination, your right to use the Services ceases immediately. We will delete Your Content and Customer Data within 30 days, unless retention is required by law. Sections that by their nature should survive termination (including Sections 5, 6, 8, 10–13, and 16) will survive.
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Services at least 30 days before they take effect. Your continued use of the Services after changes become effective constitutes acceptance. If you disagree with any changes, you must stop using the Services and close your account.
Governing Law. These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Laydown Labs regarding the Services.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of that or any other provision.
Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.
If you have questions about these Terms, contact us at:
Laydown Labs LLC
Email: legal@laydownlab.com